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Yellowstone National Park Lodging Rates Climbing Under Pilot Program

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Lake Hotel, Yellowstone National Park/Kurt Repanshek

A room at Lake Hotel this summer could cost you $400 a night/Kurt Repanshek file

Lodging rates in Yellowstone National Park jumped this year under an unannounced "pilot program" that allows Xanterra Parks & Resorts to charge what the market will bear for slightly more than half the rooms available for visitors.

The five-year program, approved last year and instituted this year, divides rooms in places such as the Old Faithful Inn, Lake Hotel, and Mammoth Hotel into "core" and "non-core" categories. Rates for core rooms (1,076 in the park) are based on comparable motel rooms found in gateway communities, while non-core rooms (1,219) are priced at what Xanterra believes visitors will pay.

"In the case of Yellowstone’s pilot program, the split is approximately 50-50, and the non-core rooms are those that are considered most unique, such as historic properties," Yellowstone spokeswoman Morgan Warthin said in an email. "This method is intended to reduce challenges in finding comparables for these unique room types."

It can be challenging to arrive at comparable room rates outside the park. Most of Yellowstone's lodges operate for a short five-month season, and so there are costly logistical issues that lodges and motels outside the park that operate year-round are not confronted with, such as retaining staff. Severe winters along with cold spring and fall months can have a great impact on utility costs in the historic lodges, and Park Service requirements can add to operational costs.

On the other hand, Yellowstone's very setting can't be matched, and so lodgings are booked and often sold-out months in advance. 

All that considered, the rate jumps encountered this year can be surprising. Five years ago a standard room with two double beds in Old Faithful Inn in mid-August cost $221 ($250.61 with taxes and utility fees). This summer the rate is above $300 (Xanterra's website does not show rates for sold-out dates, though a similiar room for this coming October 6 is listed for $306). If the room's rate tracked inflation, it would be offered for $239 this year.

At Lake Hotel, perhaps the queen lodging destination in the park, rates approach $400 a night if you want a lakeview room with a queen bed. 

Xanterra officials point out that room rates in the gateway town of West Yellowstone in mid-summer are similar to their non-core room rates, citing nightly rates at the Best Western Weston Inn ($350), Hibernation Station ($309), Days Inn ($278), Holiday Inn ($359), and the Stagecoach Inn ($299).

"The fact is that many hotels outside the gate are charging higher rates than the market demand-based rooms inside the park, and only three out of nine properties are market-based," Betsy O'Rourke, Xanterra's chief marketing officer, said in an email. "Six remain on traditional National Park Service pricing models."

Old Faithful Inn, Yellowstone National Park/David and Kay Scott

Rates also are rising at the Old Faithful Inn/David and Kay Scott

However, rates in West Yellowstone fall quickly after summer passes. While Xanterra's rates currently remain high into October ($260-$394 at Lake Hotel, $306 at Old Faithful Inn, $285 at Grant Village through the end of September), rates in West Yellowstone lodgings already are showing steep drops, with the Holiday Inn charging $187 per night for a room with two beds and the Best Western Weston $151 per night for a room with two queens. The Stagecoach Inn offers rooms at $161 for early October, according to its website.

Since the pilot program can reflect waning demand, rates in park lodgings can decline. That already can be seen at Grant Village, where a room at the end of September is down from $322/night to $285.

"We will offer lower rates and/or be closed depending on the location," said Ms. O'Rourke.

If price is not an issue for your Yellowstone stay, market-based rooms (and so, higher rates) are at the Old Faithful Inn, Canyon Lodge, and Lake Hotel. Rooms based on out-of-park comparables can be found at Roosevelt Lodge, Old Faithful Lodge, Old Faithful Snow Lodge, Mammoth Hotel, Lake Lodge, and Grant Village.

"There are many different lodging options at a wide range of prices throughout the park and people choose what’s best for them in location and price," said the Xanterra marketing officer.

While there have been reports that the higher rates were being permitted to offset cost overruns Xanterra incurred with building new lodging at Canyon, both the concessionaire and park officials said that was not true.

Allowing concessionaires to charge more for the services they provide in parks long has been called for by the National Park Hospitality Association, which lobbies on behalf of concessionaires. The organization sees it as one way to provide more revenues, via concession fees, to the Park Service to help reduce the agency's maintenance backlog.

“The visitor services we provide in national parks are often inhibited by NPS policies which limit visitor experiences and reduce our payments, called franchise fees, to the agency," Derrick Crandall, counselor to the National Park Hospitality Association, told a congressional subcommittee three years ago. “We are confident that increases in visitor services, including lengthening operating hours at units like Alcatraz and Statue of Liberty, adding appropriate services and allowing dynamic pricing of services, could increase franchise fees to the NPS by 50 percent within three years."

What the public will bear remains to be seen. An attempt by Interior Secretary Ryan Zinke to implement surge pricing for entrance fees to 17 national parks to generate more funds to combat the maintenance backlog across the country was dropped after immense public and political opposition.

Going forward, Yellowstone officials plan to monitor the public response to the what-the-market-will-bear pricing for lodging.

"The park always considers the impact prices have on visitors and ways to improve visitor experiences and efficiency of operations in Yellowstone," said Ms. Warthin. "That's why this pilot allows certain lodging rooms to be designated as core and others as non-core rooms. This is also a pilot and will be evaluated throughout its planned five-year term. We are collecting feedback on the rate method pilot and will be evaluating the pilot based on that feedback."

Traveler footnote: Room rates cited in this article were based on information available on June 29, 2018, and could change.

Comments

Alfred Runte: y_p_w. I believe we were talking about the type of lodges pictured in the article. Of course you can stay at cheaper lodges and cabins, which also sell out most of the time. Meanwhile, just for the record, I wrote the book on greedy concessionaires. It's called Yosemite: The Embattled Wilderness, nor have I changed my mind for the second edition, forthcoming in 2020.

It wasn't clear that you were only referring to those.  You referred to "lodging" in the national parks which would seem to be rather expansive and not limited to four-star accommodations.  However, I'm still of the opinion that those should have regulated pricing given the government ownership and the outlay of government funds for major infrastructure projects.  When I was at Yellowstone in 2006, Old Faithful Inn was closed while they were performing seismic retrofits paid for by the federal government.  That doesn't mean the Ahwahnee (ahem "Majestic Yosemite") should cost $140/night, but I'm fine with the prices being controlled by NPS the same as they control camping rates.  I've stayed at campgrounds operated by Xanterra, and I'm pretty sure their rates weren't randomly set by Xanterra.

And speaking of camping, wasn't there a time when camping wasn't specifically regulated by NPS?  Just kind of drive your car onto a meadow and set up your tent?


When I was at Yellowstone in 2006, Old Faithful Inn was closed while they were performing seismic retrofits paid for by the federal government. 

Well, not quite. The franchise fee supporting the retrofit was on the order of 22 percent, as I recall. In short, for every $100 of your stay, $22.00 went to the lodges. And still does, I believe. That's another reason the lodging has become so expensive. It used to be that the lodges deterioriated from lack of maintenance. When NPS put its foot down, the concessionaires did, as well. Okay. We'll put more into fixing and maintaining the lodges, so long as we get to charge the public more to stay.

And speaking of camping, wasn't there a time when camping wasn't specifically regulated by NPS?  Just kind of drive your car onto a meadow and set up your tent?

Yup. And look what happened there. In came Ticketmaster and figured out how to profit while Uncle Sam still paid the bills. 


Alfred Runte: Yup. And look what happened there. In came Ticketmaster and figured out how to profit while Uncle Sam still paid the bills.

I remember Ticketron, especially a camping trip to Lodgepole Campground at Sequoia NP back in 1983.  I thought that they only made money on the service charges.  We had a local department store where they had a Ticketron outlet at their customer service window.

http://articles.chicagotribune.com/1987-07-19/travel/8702230605_1_creek-...

As far as the cost of retrofits goes, I keep on hearing about the costs at Yosemite and how the federal government is looking to pay for capital/safety improvements.


a shame our citizen owned property is used to exploit the very same


We are shocked at the prices.  We have been coming to YNP every year for generations. You out priced our upper-middle priced family.  The value for the dollar just isn't there.  We'll take our American dollars to Europe where lodging is reasonable and the views just as breathtaking. We'll also let or Senators know that as a government contractor we're not a happy with your pilot program. 


Yosemite is way cheaper and just as marvelous. I'm changing my plans.


National Parks are national treasures.  They belong to all citizens and  accommodations should be priced so middle class families can afford to enjoy them.  Currently, they are not. Even at half the current prices, many Americans are priced out.  This wasn't always true.  When I worked in Yellowstone during college, rooms were absolutely affordable.  If xanterra can't operate the hotels for an affordable price, lets get a concessionaire who can.


You are free to maker your bid ther next time the franchise comes up for renewal.  


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